Chief Physician Executive, Community Health Center
|Department:||Eskenazi Medical Group|
|Description:||Eskenazi Medical Group (EMG), an aligned medical group with Wishard Health Services and a faculty practice plan of the Indiana University School of Medicine, is a large multispecialty physician group whose mission is "To be the nation's leading primary care provider serving all patients regardless of ability to pay or condition of health while advancing medicine through teaching and research." Wishard Health Services is one of the largest safety-net systems in the United States and has a long history of building an innovative primary care delivery system. Wishard's community health centers service a very diverse patient population and provide comprehensive primary care, mental health, geriatric, physical therapy, and community outreach services. |
Historically, each health center has had an Associate Medical Director to provide onsite clinical leadership. Wishard Health Services believes physicians need to be leading the necessary practice transformations required by health care reform. EMG is looking to change the role of the Associate Medical Director into one of a Chief Physician Executive (CPE) that is responsible for leading, managing, and coordinating the entire operations of a community health center. Several CPEs will be recruited and matched with an appropriate health center based on the candidate's experience. A Chief Physician Executive will also be selected to lead our newest and largest health center to open in October 2013. The center will serve as the flagship for Wishard's primary care system and as the location where new approaches for clinical service, medical education, and research are developed. Based on the 2010 census, our newest health center is located in an area home to more Hispanic/Latino as a percentage of the population than any other area in Marion County. A physician executive with a minimum of three to five years of progressive leadership experience and with an MBA or MMM is preferred, but not required. Ideal candidates will have experience in coordinating multidisciplinary teams, balancing priorities of multiple stake holders, operating within a matrix reporting structure, and in developing a patient-centered medical home model.
Appointment by the CMO Eskenazi Health Inc. and approved by the Eskenazi Medical Group CEO, Executive Director of Eskenazi Health Center, Inc., and Wishard Health Services CEO.
CEO, Eskenazi Medical Group
CMO, Eskenazi Health Center, Inc.
Executive Director, Eskenazi Health Center, Inc.
CEO, Wishard Health Services
POSITION SUMMARY AND ORGANIZATIONAL RELATIONSHIPS:
The Chief Physician Executive (CPE) of Eskenazi Medical Group (EMG) at Eskenazi Health Center Inc.'s (EHC) leads, manages, directs and is accountable for all health center operations to assure health system's goals are achieved. The CPE works to transform and sustain the practice as a Patient-Centered Medical Home (PCMH). Within a PCMH, the CPE assures Primary Care services are high quality, multidisciplinary, comprehensive, coordinated, culturally sensitive, accessible, and delivered with preeminent service excellence. The CPE works to create an environment that is also compatible with and supportive of the teaching and research missions of the Indiana University School of Medicine (The School). The CPE is responsible for the appropriateness, quality, efficiency and effectiveness of the medical care delivered by EMG physicians and mid-level providers at a CHC. Representing EMG, and serving as a liaison to the CHC staff, he/she works with the EMG CEO/CMO, the Executive Director of Eskenazi Health Inc., the WHS Service Chiefs, and IU School of Medicine education leadership to 1) develop and implement CHC primary care services' clinical policies and guidelines, 2) develop and assess clinical activities and performance, 3) monitor, develop, and attain CHC fiscal and utilization objectives, 4) maintain and enhance the teaching environment, 5) enhance clinical research opportunities and 6) assure compliance with appropriate regulatory, accrediting and credentialing/privileging standards.
Working closely with the EMG CEO, EHC CMO, EHC Executive Director, WHS Service Chiefs, and WHS administration, the Chief Physician Executive:
1. Leads, manages, directs and is accountable for all health center operations to ensure health system's goals are achieved.
2. Oversees, directs, and ensures primary care physicians and advanced practice providers compliance with WHS medical staff bylaws and all related policies and procedures. Conducts performance evaluation and feedback to primary care providers at his/her health center.
3. Prepares the CHC's annual operating and capital budgets for approval by EMG Board and EHC Senior Leadership. Monitors and is responsible for site's financial performance.
4. Determines care teams and staffing plans required to deliver care within site's defined budget.
5. Recruits, hires, directs, and assesses management and support staff members. Oversees shared service personnel when they are at a Community Health Center. Assists EHC leadership in preparing job descriptions, annual performance reviews, and in determining appropriate probationary or other disciplinary action.
6. Develops strategic plan for the CHC that addresses clinical quality, patient safety, patient satisfaction and the provision of cost effective clinical specialty services; helps prioritize proposed programs and services and actively supports resulting strategies.
7. Participates in recruitment and retention of primary care physicians and advanced practice providers. Works with EMG, EHC, WHS, service chiefs and clinical department chairs to maintain sufficient faculty coverage for all activities at his/her Community Health Center.
8. Directs clinic managers and works collaboratively with Area Operations Directors to fulfill administrative and clinical goals for health center.
9. Assists in developing and providing continuing professional education programs for the medical staff and support staff. Promotes and integrates education and research.
10. Maintains knowledge of relevant JCAHO standards and guidelines as well as clinical standards for federal programs and state licensure agreements. Collaborates in developing and assuring compliance with policies and procedures related to JCAHO and other accrediting and licensing agency guidelines and requirements for all services at site.
11. Participates in creating the information infrastructure that will support sound decision-making across the organization. Works to assure the proper analysis of clinical and financial data, identify patterns and trends in the data and report the results of data analysis to the appropriate personnel.
12. Works with Quality and Risk Management to improve patient safety. Performs medical record review at the request of Risk Management and Legal Services.
13. Participates in ongoing quality improvement by developing, implementing and supporting organizational performance improvement and patient safety initiatives. Responsible for site's performance in terms of clinical quality, service and utilization management.
14. Serves as point person for communications between site and EMG and EHC Sr. Leadership. Responsible for ensuring communication of health system goals and initiatives to staff.
15. Participates in developing, implementing and reviewing clinical protocols, policies and procedures, with the goal that practices are evidence-based, effective, efficient and meet internal and external standards for quality and patient safety. Oversees adherence to established guidelines and facilitates achievement of utilization management objectives.
16. Collaborates with the WHS administrative team to recommend appropriate acquisition of new and replacement equipment and facility modifications to support WHS in maintaining a state-of-the-art and cost-effective clinical environment.
17. When requested by the administrative team, represents EMG, EHC and WHS on assigned internal and external committees, task forces, commissions, agencies, and promotional or public relations efforts regarding WHS's primary care clinical affairs.
18. Identifies barriers to efficient patient care and works with WHS, EHC, and EMG to overcome those barriers.
19. Works with IUSM residency program directors and clerkship directors to maintain and enhance both the research and educational missions of the School and WHS.
20. Participates in on-going professional development and training sessions for CPEs.
21. Fulfills any other duties as delineated in the Medical Staff Bylaws.
- Active member of the Medical Staff
- Full faculty appointment, Indiana University School of Medicine (IUSM)
- At least 80% of time spent in clinical, administrative, educational or research activities at a given Communicty Health Center
- Experience in leadership and management preferred. A physician executive with a minimum of three to five years of progressive leadership experience and with an MBA or MMM is preferred, but not required.
- Attributes sought:
- commitment to the underserved
- a philosophy of collaboration and teamwork; an appreciation of the importance of the clinical team, and what nursing, patient care departments and operations brings to the patient care endeavor, and the strength of that clinical partnership
- demonstrable track record in forging physician/management relations
- clinical creditbility with physician constituencies
- high tolerance for complex and ever-shifting environments, including a matrix management structure
- a self-starter, results-oriented personality
- the ability to hear, to understand, to reflect, and to medicate on issues
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